At Cachet Florist, we are committed to protecting your privacy and ensuring the security of any personal information you provide while using our website. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our Australian flower guide website.
1. Information We Collect
1.1 Information You Provide Directly
We may collect personal information that you voluntarily provide when you:
- Contact us through our email or contact form
- Subscribe to our newsletter (if applicable)
- Submit comments or feedback
- Participate in surveys or promotions
This information may include your name, email address, and any other details you choose to share with us.
1.2 Information Collected Automatically
When you visit our website, we automatically collect certain information about your device and browsing activity, including:
- IP address and approximate geographic location
- Browser type and version
- Operating system
- Pages visited and time spent on each page
- Referring website or search terms
- Date and time of your visit
2. How We Use Your Information
We use the information we collect for the following purposes:
- To Provide Content: Delivering our flower guides, care tips, and educational resources
- To Improve Our Website: Analysing user behaviour to enhance content and user experience
- To Communicate: Responding to your enquiries and providing requested information
- To Send Updates: Sharing news, articles, and updates about Australian flowers (with your consent)
- To Comply with Legal Obligations: Meeting our legal and regulatory requirements
3. Cookies and Tracking Technologies
Our website uses cookies and similar tracking technologies to enhance your browsing experience. Cookies are small text files stored on your device that help us:
- Remember your preferences
- Understand how you use our website
- Improve our content and services
- Deliver relevant advertisements
3.1 Google Analytics
We use Google Analytics to collect anonymous statistical data about website usage. Google Analytics uses cookies to track user interactions. This information helps us understand our audience and improve our content. You can opt out of Google Analytics by installing the Google Analytics Opt-out Browser Add-on.
3.2 Google AdSense
We may display advertisements through Google AdSense. Google uses cookies to serve ads based on your prior visits to our website and other websites. You can opt out of personalised advertising by visiting Google's Ad Settings page.
4. Third-Party Services
We may use third-party services that collect, monitor, and analyse user data. These third parties have their own privacy policies addressing how they use such information. Our third-party partners may include:
- Google Analytics (website analytics)
- Google AdSense (advertising)
- Email service providers
- Social media platforms
5. Data Security
We implement appropriate technical and organisational security measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
6. Your Rights
Under Australian privacy law, you have certain rights regarding your personal information:
- Access: You can request access to the personal information we hold about you
- Correction: You can ask us to correct any inaccurate or incomplete information
- Deletion: You can request that we delete your personal information
- Opt-out: You can unsubscribe from marketing communications at any time
To exercise these rights, please contact us using the details provided below.
7. Children's Privacy
Our website is not directed at children under the age of 13. We do not knowingly collect personal information from children. If you are a parent or guardian and believe your child has provided us with personal information, please contact us so we can delete such information.
8. Links to Other Websites
Our website may contain links to external websites that are not operated by us. We have no control over the content and practices of these sites and cannot accept responsibility for their privacy policies. We encourage you to review the privacy policy of every site you visit.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for legal, operational, or regulatory reasons. We will post the updated policy on this page with a revised "Last Updated" date. We encourage you to review this policy periodically.
10. Contact Us
If you have any questions about this Privacy Policy or our privacy practices, please contact us at:
Email: cyis1000@gmail.com
Website: www.cachetflorist.com.au
11. Australian Privacy Principles
This Privacy Policy is compliant with the Australian Privacy Principles (APPs) contained in the Privacy Act 1988 (Cth). We are committed to handling your personal information in accordance with these principles and maintaining the highest standards of privacy protection.